A division of Candor Mobile Collections — bringing clinical expertise, regulatory knowledge, and quality systems to your laboratory.
About CMC Laboratory Consulting
From the Front Line of Lab Operations to Your Quality Management System
CMC Laboratory Consulting utilizes a wealth of experience in clinical laboratory science and technology to ensure your laboratory's continued compliance. As a division of Candor Mobile Collections, CMC brings a unique perspective — we understand lab operations from the front line, which makes our consulting grounded, practical, and results-driven.
We serve physician office laboratories, independent and reference labs, hospital systems, and any organization that depends on accurate, compliant testing. Our engagements are structured, outcome-focused, and led by a named expert with verifiable credentials.
Modular, clearly defined consulting engagements — each designed to solve a specific compliance or quality challenge your laboratory faces.
Audit & Assessment
Regulatory & Compliance Audits and Gap Assessments
A thorough audit of your laboratory operations against applicable regulatory standards — CLIA, CAP, TJC, or state-specific requirements. We identify gaps, document findings, and provide a prioritized corrective action plan.
Comprehensive review of policies, procedures, and documentation
Gap analysis against current regulatory standards
Written assessment report with prioritized findings
Typical engagement: 3–5 day audit + written report
QMS Development
Quality Management System (QMS) Development & Documentation
We assist with building or improving your QMS — developing policies, procedures, training modules, and documentation systems using industry standards such as ISO 15189 and CLSI guidelines.
Policy and procedure writing and review
Staff training module development
Document control system setup
Typical engagement: 4–8 weeks depending on scope
Inspection Readiness
Inspection Readiness Preparation
We prepare your team for upcoming accreditation inspections — reviewing documentation, training staff, conducting mock audits, and identifying last-minute issues before the inspector arrives.
Pre-inspection documentation review
Staff preparation and mock inspector Q&A
Mock audit with written findings
Typical engagement: 2–4 weeks pre-inspection
Process & Analytics
Process Improvement & Data Analytics Consulting
We analyze your quality data, identify trends, and recommend process improvements — reducing turnaround times, improving accuracy, and reducing waste across your laboratory operations.
Quality indicator and KPI analysis
Root cause analysis for recurring errors
Lean / Six Sigma-informed process recommendations
Typical engagement: ongoing monthly or project-based
Getting Started
Three Steps to a Better Lab
We make it straightforward to engage CMC Laboratory Consulting — no lengthy procurement, no ambiguity.
1. Book a Consult
Contact us to schedule a no-obligation discovery call. We discuss your laboratory's current challenges, goals, and upcoming regulatory requirements.
2. Get an Assessment
We conduct a structured assessment of your current state — documentation, processes, compliance posture — and deliver a written findings report with prioritized recommendations.
3. Implement Improvements
We work alongside your team to implement the recommended improvements — whether that means building new documentation, training staff, or preparing for an upcoming inspection.
Meet Your Consultant
Tiffanie Dumaka, MS, MLS(ASCP)CM
CQPA(ASQ)CM · CLSS-YB · CMC Laboratory Consulting
Tiffanie brings over a decade of hands-on clinical laboratory experience, formal quality management certification, and a passion for helping laboratories achieve and sustain compliance. Her work is grounded in the practical realities of lab operations — not just theory.
